Forwarding Customer Service

职位概述

Job Qualification:

Candidate must possess at least SPM & Diploma.
Candidate in logistics & shipping industry experience will be an added advantage.
Fresh graduates are welcome to apply.
Tough, good endurance and healthy physical
Ability to exert patience towards customers and third-party vendors.
Diligent, hardworking, flexible, and able to work under pressure.
Able to work overtime (Included Public Holidays)
Preferred female
Preferred can speak Mandarin, English & Malay
Working Hours: Monday – Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm

Benefits:

Job Description:

To follow instructions given by superior to meet dateline and client demand.
To respond to inquiries and comments from clients.
Provide port disbursement account to the customer upon request and follow-up.
Ensure all vessel operation file is done properly and hand them to relevant PICs.
Monitor local and oversea emails.
Assist in preparing a full set of Shipping Documentation for ocean import/ export shipment (i.e., Bill of Lading, Packing Lists, Invoices, etc.)
Check the completeness and accuracy of shipping documentation and ensure that submissions are made promptly to the forwarding agent and freight forwarder to avoid delays and avoid storage charges incurred.
Update and maintain Shipping spreadsheets.
Assist in liaising with Custom Malaysia and MITI departments for any new changes in regulations.
Perform any other duties and responsibilities which may be assigned from time to time.