Forwarding Dispatch

Job Overview

The Dispatch Coordinator (Forwarding) is responsible for managing and coordinating with custom officer of shipments for both import and export operations. This includes loading and collecting shipping documents, pass paper, ensuring documents readiness, and maintaining smooth communication between internal departments, custom, and customers.

Job Requirement:

Plan and coordinate daily dispatch activities for local deliveries and collections (import/export shipments).
Liaise with custom, shipping line and forwarding teams to ensure timely custom approval.
Prepare, check, and distribute dispatch-related documents (DO, gate pass, delivery note, airway bill, etc.).
Ensure all documents are properly signed and acknowledged upon delivery or collection.
Coordinate with customs, maqais and forwarding departments for cargo release and delivery arrangements.
Update system records and maintain accurate dispatch logs.
Handle urgent or last-minute delivery requests efficiently.
Report any delivery delays, discrepancies, or damages to the operations team.
Ensure all dispatch activities comply with company procedures, safety, and customer requirements.
Support in preparing documentation for K1, K2, K3, FTZ (if applicable).
Preferred can speak English & Malay
Working Hours: Monday – Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm

Benefits:

EPF
SOCSO
Medical
Annual Leave
Performance Bonus
Insurance

Job Description:

⁠Minimum SRP/SPM
⁠1–3 years of working experience in logistics, forwarding, or dispatch coordination preferred.
⁠Familiar with import/export documentation (DO, invoice, airway bill, etc.).
⁠Good communication and coordination skills in English and Bahasa Malaysia (Mandarin is an advantage).
⁠Able to multitask and work under time-sensitive conditions.
⁠Basic computer knowledge (Microsoft Excel, Word, email).
⁠Possess valid driving license and own transport.
⁠Willing to work extended hours when required.

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Forwarding Dispatch

Job Overview

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